Service area 1
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Which primary business area does this experience relate to most? *
Select an area…
Revenue Cycle & Healthcare Finance
IT, Data, Cybersecurity & Digital Infrastructure
Clinical Operations, Quality & Care Management
Physician Enterprise, Ambulatory & Network Operations
Workforce, HR & Staffing
Supply Chain, Facilities & Purchased Services
Compliance, Legal, Risk & Regulatory
Patient Experience, Access & Marketing
Strategy, Transformation & Consulting
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Other
Which specific area or function does this experience relate to most? *
Choose a primary business area first and we'll show a shorter list of related functions.
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Does this experience involve billing, claims, reimbursement, patient financial workflows, or payer activity? Optional
Choose one…
Yes
No
Not sure
Billing scope Optional
Select what this experience involved. If you are unsure, choose "Not sure."
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Hospital billing / facility claims
Professional billing / physician claims
Both hospital and professional billing
Ambulatory / clinic billing
Not sure
Not applicable
Which specific services, functions, or workflows were involved? Optional · recommended
We'll show the most relevant options first based on your primary area. You can also expand other areas if the experience crossed multiple functions.
Recommended based on your selected function
Other areas involved
If this vendor or partner touched other areas, select them below.
Which vendor, partner, firm, or platform is this experience about? *
What best describes your relationship with this vendor, partner, firm, or platform? *
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Currently using this partner
Used previously, but no longer use
Evaluated but did not select
In implementation now
Recently went live
Preparing for renewal
Replaced this partner
Prefer not to say
How long has this vendor or partner been involved, or how long were they involved? *
Approximate timing is fine. This helps FiveStar Connectors understand whether the feedback reflects evaluation, implementation, early use, or a longer-term relationship.
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Evaluated only / did not select
Implementation only / not fully live
Less than 6 months
6–12 months
1–2 years
3–5 years
More than 5 years
Not applicable
Not sure
How current is this experience? *
This helps FiveStar Connectors understand how current the feedback is for future provider conversations.
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Currently active
Ended within the past 12 months
1–2 years ago
2–5 years ago
5+ years ago
Prefer not to say
What is the current direction? Optional
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Likely to continue
Considering renewal
Considering expansion
Comparing alternatives
Monitoring performance
Too early to tell
Prefer not to say
Who or what replaced them? *
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Another vendor / partner
Internal team
Different platform
Different consulting / advisory model
Still evaluating
Prefer not to say
Other
Anything worth knowing about the transition? Optional